FAQ

How do I enter a competition?

Simply choose the competition you’d like to enter, answer the qualifying question, select your tickets, and complete checkout. You’ll receive an email with your entry details.

Is Beartown Competitions legal?

Yes. Our competitions are structured as UK-compliant prize competitions with a free entry route, which makes them fully legal and not classed as gambling or a lottery.

How will I know if I’ve won?

Winners are chosen live during our prize draw on Facebook. We also contact the winner directly by phone or email within 24 hours.

Are the draws guaranteed?

Yes. Every competition is a guaranteed draw. The prize will always be awarded, regardless of ticket sales.

How many tickets can I buy?

You are limited to 500 tickets. The more tickets you buy, the greater your chances, but every entry has the same fair chance of winning.

How are winners chosen?

We use a random number generator in front of a live audience online to ensure full transparency and fairness.

What happens if I get the question wrong?

Your entry is still recorded, but only correct answers are considered valid under UK competition laws. It’s up to entrants to answer the question correctly before entering.

How quickly will I receive my prize if I win?

Cash prizes are usually paid within 24–48 hours. Physical prizes are arranged as quickly as possible, with delivery or collection details agreed with the winner.

Do I need to be in Congleton or Cheshire to enter?

No. While we’re based in Congleton, Cheshire, our competitions are open to entrants across the UK.

How old do I need to be to play?

All entrants must be 18 or over and residents of the UK.